Delvfast
Overview
A multi-vendor app is a platform that allows multiple vendors to sell their products or services through a single app. The features of a multi-vendor app may vary depending on the type of products or services being sold, the target audience, and the overall business model
- Headquarters:Kolkata, India
- Industry:Product
- Key Service:Product Servicee
Challenges Faced
Shopping software
Vendor registration
Vendors should be able to register themselves on the app, create their profile, and list their products or services.
Product management
Vendors should be able to manage their products, including adding new products, modifying existing products, and deleting products.
Order management
Vendors should be able to manage their orders, including accepting, rejecting, or cancelling orders.
Payment management
The app should have a secure payment gateway that allows customers to make payments for the products or services they purchase.
Commission management
The app should have a system for calculating and managing commissions for the vendors.
Customer support
The app should have a customer support system to assist customers with any issues they encounter while using the app or purchasing products or services.
Ratings and reviews
Customers should be able to leave ratings and reviews for the products or services they purchase, which can help other customers make informed decisions.
Analytics
The app should provide vendors with analytics and insights on their sales, revenues, and other important metrics.
Outcome
- A mandatory one for the grocery market since it combines contemporary retail services
- Seamless experiences for the customers in conducting the self-service and money transaction operations
- The Scan-and-Go solution attracted large segments of retail customers
- Launch of a rebranded version, 'MyCoop' where 30% of the transactions were self-serviced
- Comprehensive business solutions in loyalty, sales and payment, and promotion management
Product Glimpse
