Kolkata
Relax India Surgical
(Medical Devices Manufacturing)
Client Overview:
Manufactures and sells medical equipment requiring serial number tracking and after-sales service.
Solution With Odoo
Challenges
- No traceability of product serial numbers post-sale
- Manual tracking of warranty & AMC service logs
- No preventive maintenance system
Solutions Implemented
- Barcode + IoT-based serial number tracking per device
- AMC and warranty management with service schedule automation
- Custom module for field service logging & ticket tracking
- Client-wise service performance dashboards