A
Odoo
FAQ
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Odoo E-commerce
Q. What is Odoo E-Commerce used for?
A. Odoo E-Commerce helps you build, manage, and grow an online store with integrated product catalog, payments, inventory, and shipping features.
Q. How to create a new online store in Odoo?
A. Install the Website and E-Commerce modules, then start building your store using drag-and-drop blocks and product configurations.
Q. Can I sell both physical and digital products in Odoo?
A. Yes, Odoo allows selling physical goods, downloadable digital products, subscriptions, and services from a single storefront.
Q. Is Odoo E-Commerce mobile-friendly?
A. Yes, Odoo websites are responsive by default, offering seamless mobile and tablet experiences for customers.
Q. How to add new products to my Odoo store?
A. Go to Website > Products > Create and fill in details like name, price, image, inventory, variants, and SEO tags.
Q. Can I customize the look of my online store?
A. Yes, use the website builder to change themes, colors, layouts, fonts, and add custom CSS or HTML blocks.
Q. What payment gateways are supported in Odoo?
A. Odoo supports Stripe, PayPal, Razorpay, Authorize.net, and other major payment gateways.
Q. How to manage taxes and pricing for products?
A. Configure fiscal positions and tax rules in Accounting or Sales settings for automatic tax calculation.
Q. Can I enable guest checkout in Odoo E-Commerce?
A. Yes, guest users can purchase without account registration, and later choose to register if needed.
Q. How to track website orders in Odoo?
A. All online orders appear in the Sales module, and you can filter by website channel, customer, or status.
Q. How to add product variants like size or color in Odoo?
A. Use attributes and variants in the product configuration to create options like size, color, and material.
Q. Can I set different prices for each variant?
A. Yes, you can configure variant-specific pricing or use pricelists for dynamic pricing.
Q. How to apply discounts and coupons in Odoo store?
A. Create promo codes or discounts in the Sales module and apply them during checkout
Q. Can I set product bundles or kits in Odoo?
A. Yes, use Bills of Materials (BoM) or optional products to create product bundles or kits.
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